The property management team at Costigan Hills Real Estate has managed our investment property for more than 16 years. During this time we as landlords, have left Sydney and moved house 3 times, with one move being interstate.
Although not living close to our Schofields property, we know it is being managed professionally, by Emma and her team. From past experience, we know Emma initiates phone calls and emails as soon as an issue arises. She also replies quickly, with decisive responses, to any question we ask of her.
Emma’s professional knowledge and communications skills were especially evident, when she liaised directly with multiple tradespeople, to have recent storm damage repaired on our property. Emma’s follow-up with our insurance company and tradespeople, combined with her excellent ongoing communications with us, gives us complete confidence that our property has been repaired well.
Emma has also shown great insight in the past, while helping us find tenants who are a good match for our property. Her ability to listen, and then show respect and empathy for both tenants and landlords is to be commended. We would recommend Emma to anyone looking for an extremely professional property manager.
Kev and Steph Bristow